Measuring & improving customer retention within the predefined guidelines of the Management.
Meeting utilization targets set within the years budget as agreed with Management
Customer care and delivery of customer satisfaction. Coordinate regular customer survey in order to monitor customer satisfaction in coordination with Service Manager.
Ongoing improvement of Bodyshop profitability and efficiency.
Deliver the highest technical standard, workmanship & quality from the Bodyshop staff in order to assure total customer satisfaction.
Maintain a comprehensive Technical literature for preparation and Paint mixing.
Audit Bodyshop standards and quality of repairs on regular basis.
To supervise the Bodyshop Reception and its staff to achieve an agreed level of quality, efficiency and profitability.
Ensure Bodyshop Control Boards are being operated correctly to monitor work distribution and progress between the different Section of Bodyshop.
Audit regularly Work Write-ups/worksheets to ensure they are written up and recorded accurately.
Control Paint stock, Materials and consumable items (via computer program when appropriate)
Company Login
Home
User Login
Advertise with us
Job Details